Terms of service

These Terms & Conditions apply to all purchases made through the website of Harper & Halifax. By accessing our website and placing an order, you agree to be bound by the terms outlined below.

1. Applicability

By placing an order with Harper & Halifax, you confirm that you have read, understood, and agreed to these Terms & Conditions. These terms apply to all offers, orders, and agreements made through our website.

2. Product Information

We strive to ensure that all product descriptions, images, and information on our website are accurate and up to date. However:

  • Minor variations, typographical errors, or inaccuracies may occur

  • Product colors may appear slightly different due to screen settings

  • We reserve the right to correct any errors without prior notice

No rights can be derived from obvious mistakes or inaccuracies.

3. Ordering & Payment

  • Orders are processed only after full payment has been received

  • Available payment methods may vary depending on your location

  • Customers are responsible for ensuring that their selected payment method is supported in their country

  • All transactions are handled through secure payment providers to ensure safety

4. Processing & Delivery

We work with international suppliers to offer competitive pricing and a wide product range.

  • Processing time: 1–3 business days

  • Shipping time: 3–7 business days (depending on destination)

  • Orders are shipped directly from our international suppliers

Please note that delivery times are estimates and may vary due to external factors such as customs, logistics delays, or peak periods.

5. Returns & Cancellations

For detailed information regarding returns, refunds, and cancellations, please refer to our Return & Refund Policy.

6. Liability

  • We are not liable for loss or damage during shipping if tracking confirms that the package has been delivered to the address provided

  • Customers are responsible for entering the correct shipping information at checkout

  • We are not responsible for delays caused by third-party shipping carriers, customs, or unforeseen circumstances

7. Intellectual Property

All content on this website, including but not limited to:

  • Texts

  • Images

  • Logos

  • Designs

is the property of Harper & Halifax and is protected by intellectual property laws. Unauthorized use, reproduction, or distribution is strictly prohibited without prior written consent.

8. Complaints Procedure

If you have a complaint or concern, you may submit it via email:

Email: info@harperhalifax.com

We aim to respond to all inquiries within 5 business days and will work towards a fair and appropriate resolution.

9. Governing Law

These Terms & Conditions are governed by and interpreted in accordance with the laws of the Netherlands. Any disputes will be handled by the competent courts within this jurisdiction.

We reserve the right to update or modify these Terms & Conditions at any time. Continued use of our website implies acceptance of any revised terms.