Shipping Policy

At Harper & Halifax, we aim to deliver your order as quickly and efficiently as possible. Below you will find all relevant information regarding our shipping and delivery process.

1. Processing Time

  • Orders are processed within 1–3 business days

  • Once your order has been shipped, you will receive a confirmation email with tracking information

  • Orders are only processed on business days (Monday–Friday, excluding holidays)

We work efficiently to ensure your order is prepared and dispatched without unnecessary delays.

2. Delivery Time

  • Estimated delivery time: 3–7 business days, depending on your location

  • Delivery times are estimates and may vary due to:

    • High demand periods

    • Customs clearance procedures

    • Carrier delays or unforeseen logistics issues

We always strive to meet or exceed these delivery expectations.

3. Shipping Method & Origin

  • All orders are shipped directly from our international suppliers

  • In most cases, shipments originate from China, allowing us to offer competitive pricing and a wide product selection

Please note that, depending on your country, customs duties or import taxes may apply. These charges are the responsibility of the customer.

4. Shipping Costs

  • Shipping costs are calculated at checkout

  • Costs may vary based on:

    • Destination country

    • Package weight

    • Selected shipping method

We aim to keep shipping fees as fair and transparent as possible.

5. Responsibility During Shipping

  • Once tracking confirms that a package has been delivered, responsibility transfers to the customer

  • Customers are responsible for providing the correct shipping address at checkout

  • Any address errors must be reported within 24 hours of placing the order

We are not liable for delivery issues caused by incorrect or incomplete address details.

6. Contact

For any questions regarding shipping or delivery, please contact us:

Harper & Halifax
Email: info@harperhalifax.com

We are committed to providing a smooth and reliable delivery experience as part of our international e-commerce service.