Privacy policy
Privacy Policy
Last updated: March 30, 2026
At Harper & Halifax (“we”, “us”, “our”, or “the Store”), we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and share your information when you visit our website, make a purchase, contact us, or otherwise interact with Harper & Halifax (the “Services”).
By using our website and services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect personal information from you in several ways depending on how you use our website and services.
Information you provide directly
When you place an order, contact us, or interact with our website, we may collect:
- Full name
- Billing and shipping address
- Email address
- Phone number
- Payment-related details
- Order and purchase information
- Account login information, if applicable
- Any information you provide when contacting customer support
You may choose not to provide certain information, but this may affect your ability to use parts of our website or complete a purchase.
2. Information Collected Automatically
When you browse our website, we may automatically collect certain technical and usage information, including:
- IP address
- Browser type
- Device type
- Operating system
- Pages viewed
- Time spent on pages
- Referring website or links
- Interactions with our website, ads, or emails
This information helps us improve our website, understand customer behavior, and enhance your shopping experience.
3. Cookies and Tracking Technologies
Harper & Halifax uses cookies and similar technologies to improve site performance, personalize your experience, and better understand how visitors use our website.
Cookies may help us:
- Keep your shopping cart active
- Remember your preferences
- Improve website speed and functionality
- Measure advertising and marketing performance
- Analyze visitor activity on our site
You can control or disable cookies through your browser settings. Please note that disabling cookies may affect how certain features of the website function.
If our store is hosted on Shopify, Shopify may also place cookies or tracking technologies necessary for website functionality and checkout services.
4. How We Use Your Information
We use your personal information for legitimate business purposes, including:
- Processing and fulfilling orders
- Sending order confirmations and shipping updates
- Providing customer service and responding to inquiries
- Improving our products, website, and services
- Detecting and preventing fraud or unauthorized activity
- Sending promotional emails, updates, or offers (if you choose to receive them)
- Displaying relevant advertisements and marketing content
We only use your information where necessary to operate our business and provide our services.
5. Payments
When you make a purchase, your payment information is processed securely through third-party payment providers. We do not store your full payment card details on our servers.
Payment providers may collect and process information such as:
- Billing address
- Payment method details
- Transaction amount
- Fraud prevention and verification data
Please refer to the privacy policies of the payment providers you use for more information about how they handle your data.
6. Sharing Your Information
We may share your personal information with trusted third parties only when necessary to operate our business and provide our services.
This may include:
- E-commerce and website providers (such as Shopify)
- Payment processors
- Shipping and delivery partners
- Customer support tools
- Analytics providers
- Advertising and marketing platforms
- Professional advisers or legal authorities, where required by law
We do not sell or rent your personal information to third parties.
We only share information where it is necessary to fulfill orders, support business operations, comply with legal obligations, or protect our rights.
7. Marketing Communications
If you subscribe to our emails or marketing messages, we may send you updates about new arrivals, promotions, seasonal sales, and store news.
You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email or by contacting us directly.
Even if you opt out of marketing communications, we may still send you service-related messages such as order confirmations, shipping notifications, or important account updates.
8. Third-Party Services and Links
Our website may contain links to third-party websites, tools, or services. We are not responsible for the privacy practices, content, or policies of third-party websites.
We encourage you to review the privacy policies of any external websites before providing personal information.
9. Data Retention
We retain your personal information only for as long as necessary to:
- Fulfill your orders
- Provide customer service
- Maintain business records
- Meet legal, tax, or accounting obligations
- Resolve disputes
- Enforce our policies and agreements
When we no longer need your information, we will securely delete or anonymize it where appropriate.
10. Data Security
We take reasonable administrative, technical, and organizational measures to protect your personal information.
However, no website, system, or method of transmission over the internet can be guaranteed to be completely secure. While we work to protect your data, we cannot guarantee absolute security.
11. Children’s Privacy
Harper & Halifax is not intended for children under the age of 16, and we do not knowingly collect personal information from children.
If you believe a child has provided personal information through our website, please contact us and we will take appropriate steps to remove the information.
12. Your Privacy Rights
Depending on where you live, you may have certain rights regarding your personal information.
These may include the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information
- Withdraw consent where processing is based on consent
- Object to certain uses of your data
- Request a copy of your data where applicable
- Opt out of certain advertising or marketing practices
If you would like to exercise any of these rights, please contact us using the details below.
We may need to verify your identity before responding to certain requests.
13. International Data Transfers
If you access our website from outside the country where our services are operated, your information may be transferred to, stored, and processed in other countries.
Where required, we take reasonable steps to ensure that such transfers are handled in accordance with applicable privacy laws.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, legal obligations, technology, or data practices.
Any updates will be posted on this page with a revised “Last updated” date.
We encourage you to review this page periodically to stay informed.
15. Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us at:
Harper & Halifax
Email: info@harperandhalifax.com
We aim to respond to privacy-related inquiries within a reasonable timeframe.